Our Services
Cyber Crisis Planning
We work closely with your team to understand existing crisis management capabilities and incident response frameworks to improve your cyber crisis readiness. From creating a bespoke cyber crisis management plan to a ransomware playbook, stakeholder mapping, and template cyber crisis communications, our team has the expertise and know how to ensure you’re prepared for the unexpected.
Cyber Crisis Exercising
Having a cyber crisis management or communication plan is only the start. For plans to be effective the people tasked with executing them in a crisis need to understand their role in the plan, why it exists, and the benefits to an organisation of using it. This is where exercising comes in, from role briefings to desktop exercises, simulations and feedback, our team have the know how to bring cyber crisis management to life and create a valuable feedback, and continuous improvement loop for any organisation.
Cyber Crisis Training
Cyber crises are different. Understanding the timelines, stakeholders and how to be a good corporate citizen in the face of a cyber crisis is the foundation for an effective response. From cyber crisis communication workshops to crisis management team education, our ISO 22361 aligned training equips your non-technical people with the knowledge and skills to pivot from agnostic crisis management capabilities into cyber crisis expertise when it is needed most.
Cyber Crisis Response
Every cyber crisis today comes with unique challenges, stakeholder groups and timelines that demand a different approach to classic reputational issues. Cyber crises are also about much more than what you say and do externally. By combining our crisis communication and crisis management pedigree with specialist cybersecurity knowledge, we’re on hand in the heat of a cyber crisis to advise senior teams and lead the communication response to any incident – for as long as it takes.
Our role in a cyber crisis:
Gold team cyber crisis incident response and communication liaison
Cyber crisis communication management